The School Citizen's Charter

Promulgated through Republic Act No. 9485, otherwise known as "Anti-Red Tape Act of 2007"

Performance Pledge

We, the officials and employees of the Department of Education, pledge to:

Serve you promptly, efficiently, and with utmost courtesy;

Ensure strict compliance to with service standards;

Respond to your complaint about services as soon as possible;

Value every citizen's comments, suggestions, and needs;

Empower the public through 24/7 access to our policies, programs, activities, and services.

Frontline Services


Learn more about our basic education program offerings in Junior and Senior High Schools, including eligibility and requirements.

School Credential Requests

Explore the process of requesting school credentials and certifications.


Want to be part of the DepED family and Tagum City National High School? Explore the DepED hiring procedure and promotion guidelines.

Use of School Facilities

Know the procedure to avail the use of our school facilities such as the gymnasium, audio-visual room, laboratories, etc.

Public Assistance and Complaints Section

Feedback and Redress Mechanisms

For Complaints